If your Bissell carpet cleaner isn’t providing suction, it can hinder your cleaning results and cause frustration. This guide helps you identify common causes and offers practical, safe solutions to restore suction power quickly and effectively.
Follow these step-by-step instructions to troubleshoot your Bissell ProHeat 2X Revolution Pet Turbo Upright Carpet Cleaner and get it back in top working condition.
Key Takeaways
| Check for blockages | Remove clogs from hoses and filters. |
| Inspect the brush and belt | Ensure brushes are spinning freely and belts are intact. |
| Examine the water and solution tanks | Make sure tanks are properly seated and not empty. |
| Clean filters and intake pathways | Regular cleaning prevents suction loss. |
| Verify the motor and electrical connections | Ensure the motor runs smoothly without obstructions. |

BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet Cleaner, 35799
TURBOSTRENGTH MOTOR TECHNOLOGY. Delivers an energy-efficient 40% more suction power and 50% noise reduction for a quiet clean.
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Step 1: Turn Off and Unplug the Cleaner
Always unplug your Bissell cleaner before performing any troubleshooting steps to ensure safety and prevent electrical hazards.

JORAIR Brush Replacement Compatible with Bissell CrossWave, 3 Multi-Surface Brush Roll 1868 + 3 Vacuum Filter 1866 Vacuum Filter, Compare to Part 1608683, 160-8683, 1608684
【Compatibility】The filter and brush replacement compatible with Bissell CrossWave 1785G,1785B,1785F,2328,2305,2305K,1785,17853,17854,17855,17856,1785Q,1785A,17852,17858,17859,1785P,1785R,1785T,1785V,1785W,2303,2306A,2306,23062,23068,2551,3888A (Please note:this kit is only compatible with Bissell...
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Step 2: Check for Clogs and Blockages
- Remove the water and solution tanks, and check for any obstructions or debris.
- Inspect the hose and wand for blockages; clear any visible clogs gently.
- Examine the brush roll area and remove hair or debris wrapped around the brushes.
Step 3: Inspect the Brush Roll and Belt
- Ensure the brush roll spins freely; if it’s stuck, remove any hair or fibers tangled around it.
- Check the belt for wear or damage and replace if necessary.
Step 4: Verify Water and Solution Tanks
Make sure the tanks are correctly seated and not empty. Use fresh water and cleaning solution, especially if the solution level is low or the water is old.
Step 5: Clean Filters and Intake Pathways
- Remove and rinse the filters according to manufacturer instructions.
- Check the intake pathways for dirt buildup and clear any obstructions.
The Products in This Guide

BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet C
- ✔ Weight: 18.8 pounds
- ✔ Tank Capacity: 1.25 liters
- ✔ Power Cord Length: 25 feet

JORAIR Brush Replacement Compatible
- ✔ Number of Pieces: 7 (3 brushes, 3 filters, 1 brush)
- ✔ Use Time: Several months with regular cleaning
- ✔ Material: Synthetic fibers and plastic
BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet C

The BISSELL ProHeat 2X Revolution Pet Turbo offers powerful suction with TurboStrength Motor Technology, making it ideal for deep cleaning carpets with embedded dirt, stains, and allergens. Its design emphasizes quiet operation and efficient water temperature maintenance, ensuring a professional-quality clean.
Pros:
- 40% more suction power
- Quiet operation with noise reduction
- Effective on embedded dirt and stains
- Multiple cleaning modes
Cons:
- Requires regular filter cleaning
- Can be heavy for some users
- Maintenance of brushes and belts needed
Best for: Deep cleaning pet hair, stains, and embedded dirt
Not ideal for: Light touch-ups or quick cleans
Bottom line: A powerful, quiet, and versatile carpet cleaner for pet owners and deep cleaning needs.
JORAIR Brush Replacement Compatible

The JORAIR compatible brush roll and filters are an excellent upgrade for maintaining your Bissell CrossWave. They help ensure consistent suction and cleaning performance, especially if your original parts are worn out.
Pros:
- Compatible with multiple Bissell CrossWave models
- Includes 3 brush rolls and filters
- Affordable and easy to install
- Restores cleaning effectiveness
Cons:
- Only compatible with specific CrossWave models
- Must check dimensions before purchasing
- Replacement needed periodically
Best for: Maintaining optimal suction and cleaning performance
Not ideal for: For non-Bissell vacuum models
Bottom line: A reliable replacement kit to keep your CrossWave performing at its best.
Frequently Asked Questions
Why is my Bissell carpet cleaner not suctioning?
Common causes include clogs in hoses or filters, a worn belt, dirty filters, or improperly seated tanks. Troubleshooting these areas often restores suction.
How often should I clean the filters?
It’s best to clean the filters after every few uses, or when you notice a drop in suction. Rinse with water and let them dry completely before reinstalling.
Can I use regular water instead of solution?
Yes, but using the recommended cleaning solutions, like Bissell Multi-Surface Solution, enhances cleaning effectiveness and helps prevent damage.
What should I do if the brush roll isn’t spinning?
Check for hair or debris tangled around the brush, inspect the belt for damage, and replace if necessary. Ensure the motor is functioning properly.
Get Your Carpet Clean Again
Dealing with no suction on your Bissell cleaner can be frustrating, but with systematic troubleshooting, you can identify and fix the problem. Regular maintenance, such as cleaning filters and inspecting moving parts, helps prevent future issues. Keep your machine in optimal condition to enjoy deep, effective cleaning every time.
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